Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: May 31, 2025

Introduction

This Privacy Policy explains how HostelsNearMe Network Private Limited and its affiliates collect, use, and share information from or about you when you use our websites, downloadable applications such as interactive mobile applications, and voice-activated assistants, and other services that link to this policy (hereinafter referred to as Services).

When you use the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. Before you submit any information, please read this Privacy Policy for an explanation of how we will treat your personal information.

Types of Information We Collect

Information You Provide to Us

Contact and registration information: such as your name, address, telephone number, email address, username, and password.

Information about you or your friends and family: such as demographic or biographical information, gender, interests, photos, or any other information about you that you provide to us.

Transaction information: payment information such as your credit/debit card details, purchase history and other information related to your transaction.

Customer care and feedback: questions and other messages you address to us directly through online forms and social media platforms.

Information We Collect Automatically

Device Information: including your IP address, browser types, browser language, operating system, platform type, device types, and device IDs.

Usage Information: including files you download, domain names, landing pages, your browsing activity, pages viewed, and access times.

Location Information: including the city, state and ZIP code associated with your IP address, and with your consent, your precise GPS information.

Information from Third Party Sources

Public Information: from publicly and commercially available online or offline sources, as permitted by law.

Social Media Information: if you interact with us through a social media service or other platforms.

How We Use Your Information

Provide the Service

  • • Responding to your requests
  • • Providing technical support
  • • Sending service-related communications
  • • Understanding service usage for improvements

Personalize Experience

  • • Providing targeted advertising
  • • Creating audience segments
  • • Building user profiles
  • • Sending newsletters and promotions

Device Recognition

  • • Matching mobile and cookie identifiers
  • • Cross-device matching
  • • Interest matching across devices
  • • Analytics and ad serving

Security & Legal

  • • Protecting user safety
  • • Enforcing terms of service
  • • Preventing fraud
  • • Defending legal rights

How We Share Your Information

We may share your information with:

Service Providers

For research, analytics, hosting, payment processing, and other business functions.

Advertisers & Third Parties

To better tailor services, products, marketing and advertising.

Social Networks

When you use social features like Facebook "like" buttons.

Law Enforcement

To protect legal rights, comply with law, or respond to legal processes.

Your Rights and Choices

Communication Preferences

You may unsubscribe from our email newsletters or promotional emails by following the opt-out instructions contained in the email.

Rectification or Erasure

Users are entitled to contact us to request rectification or erasure of your Personal Information.

Withdrawal of Consent

If you have given consent to the collection and use of your Personal Information, you may withdraw such consent by contacting us at any time.

Cookies and Similar Technologies

We use cookies and similar technologies to recognize you across different services and devices. Our Cookies policy provides certain opt-out choices.

How We Protect Your Information

We maintain procedural, technical, and physical safeguards for the services to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide via the services. These safeguards vary depending upon the sensitivity of the information we collect and store.

Important: Please be aware that no security solutions are infallible. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted over the Internet.

Data Retention

We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Children's Privacy

Our Services are not directed to individuals under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe that a child has provided us with personal information, please contact us using the details provided in the "Contact Us" section.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will update the "Last Updated" date at the top of this Privacy Policy. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our Services or by contacting you directly, where legally required.

We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and sharing of your personal information.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@hostelsnearme.in
  • Address: RISE Incubation Centre, Nagar Nigam Premises, Elite Circle, Jhansi, Uttar Pradesh, 284001

We will address your concerns and attempt to resolve any privacy issues in a timely manner.

This Privacy Policy was last updated on May 31, 2025.

Any changes to this Privacy Policy will become effective when the revised Privacy Policy is posted.

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